Belgian solution for the public sector Simplify your public procurement through purchasing centres. Fewer procedures. More efficiency.

Through the Centrale des marchés framework agreement, you activate Monizze directly. No new procurement procedure, no extra paperwork.

Diverse professional team

Built for Belgian public organisations

Why public organisations choose Monizze

Offer your team more, without added complexity. Monizze brings all benefits together on one digital platform that is easy to set up and manage.

A trusted partner

100% Belgian company, backed by cooperative Groupe UP. ISO 27001 and EcoVadis Gold certified. We understand Belgian regulation and public procurement.

One digital platform for everything

Meal vouchers, eco-vouchers, gift vouchers and sport & culture vouchers: manage all your benefits from one digital platform. Less admin for your HR team, more time for what matters.

Migration managed from A to Z

Switching to Monizze is simpler than you think. We handle everything: coordination with your current provider, training your HR team, and communicating with your employees.

Who is Monizze?

100% Belgian

Rooted in the local economy

100% digital issuer

Zero paper, everything on one platform

1st voucher FinTech in Belgium

Digital pioneer on the Belgian market

+94% customer satisfaction

Measured annually across our clients

+€700M in vouchers issued yearly

Strengthening employees' purchasing power

17% of revenue invested in R&D

To continuously improve our services

+35% market share — 750,000+ users

They trust us

95,000+ organisations trust us

ORES
Visit Brussels
Ville de Charleroi
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Visit Brussels
Ville de Charleroi
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Visit Brussels
Ville de Charleroi
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Visit Brussels
Ville de Charleroi

45,000+ merchants accept our vouchers

Colruyt
Fnac
Carrefour
Lidl
MediaMarkt
Delhaize
Colruyt
Fnac
Carrefour
Lidl
MediaMarkt
Delhaize
Colruyt
Fnac
Carrefour
Lidl
MediaMarkt
Delhaize
Colruyt
Fnac
Carrefour
Lidl
MediaMarkt
Delhaize
Monizze customer service

Support built for the public sector

  • A dedicated contact who knows your file and supports you daily
  • Trilingual support, available Monday to Saturday from 7am to 8pm — no tickets, a real person
  • 24/7 self-service tools via the app, website and chatbot
  • Response within 3 rings by phone, within 48 hours by email

Our commitments

Tailored employee benefits, designed for your public organisation and aligned with your employees' expectations

Simplified administration

  • Plug-and-play integrations with all major social secretariats and payroll systems.
  • Monizze manages the entire transition, including termination with the previous provider.
  • Fast card distribution, starter pack and immediate employee support.
  • HR tools without ticketing: personalised assistance from 8:30am to 6pm, even on Saturdays.

A cutting-edge user experience

  • All vouchers in one app: meal vouchers, eco-vouchers and gift vouchers.
  • Contactless in-store payments.
  • Check your balance via the Monizze app, BNP Paribas Fortis, Belfius and KBC.
  • An extensive and accessible merchant network, complemented by over 150 webshops.

Proactive support & a partnership that delivers

  • 750,000+ daily users.
  • 95,000+ companies trust Monizze.
  • Major institutions (such as UZ Leuven, UZ Gent, UCL) and multinationals (such as Pfizer, J&J, Bayer) trust Monizze for processes where reliability and data integrity are essential.
Centrale des marchés

Frictionless onboarding via the Centrale des marchés

  • Lowest rates guaranteed until 2031, within a predefined framework agreement.
  • Simple activation via the Centrale des marchés platform.
  • No additional tender process: you join the existing framework agreement directly.
  • Every employee receives a complete starter pack, including a guide and direct support contact details.

An ESG-driven partner

  • Monizze ranks among the top 5% most sustainable companies (EcoVadis Gold).
  • Zero paper: 100% digital processes.
  • Recycled cards, valid for 5 years.
  • BREEAM "Excellent" certified offices and active soft mobility policy.
  • BACA member with a focus on ethical governance and data security (ISO 27001).

Approved by many, rated by you

Monizze 4.0
★★★★

Based on 708 reviews

powered by Google

Chris D. a year ago
★★★★★

Fast and smooth service

Kristof A. a year ago
★★★★★

Monizze offers an exceptional experience. The platform is intuitive and easy to navigate. Customer support is outstanding.

Marina Eing B. a year ago
★★★★★

Support is amazing and helped me when I needed.

Adriana J. a year ago
★★★★★

First time user of the Monizze card. Customer service responded swiftly and in detail.

Sebastiaan M. a year ago
★★★★★

Have improved a lot. Payouts work well, broad acceptance in Flanders, useful KBC integration.

Xavier Hannard 10 months ago
★★★★★

Customer support was quite effective. Response in less than 15 minutes via email.

Success stories

They trust us

Johan Clijsters
“Since 2020, KU Leuven has trusted Monizze to annually issue digital eco-vouchers to around 14,000 employees. Through strong collaboration and personal contacts, we found an efficient way to manage this complex process.”

Johan Clijsters

HR — KU Leuven

Sofie Deblauwe
“Monizze meets our expectations in terms of services and products. Their practical and user-friendly solutions contribute to a more sustainable lifestyle. I highly recommend Monizze.”

Sofie Deblauwe

Comp&Ben Manager — Sioen

Valerie Duyckaerts
“Agoria is very satisfied with Monizze's fast, reliable and simple solutions, offering an optimal experience for our employees.”

Valerie Duyckaerts

HR — Agoria

FAQ

Frequently asked questions — Public sector

Is Monizze compatible with public procurement?

Yes. Monizze is active in many Belgian public administrations and meets public procurement requirements. We support you in preparing your submission.

How long does implementation take?

Typically, full migration takes 4 to 8 weeks. We manage the entire process: coordination with your current provider, platform setup and employee communication.

What benefits can we offer our team?

Meal vouchers (up to € 2,200/year), eco-vouchers (€ 250/year), gift vouchers (from € 40), sport & culture vouchers (€ 100/year), Cafeteria Plan and Mobility Budget. Combined, these benefits can represent over € 2,590 in extra purchasing power per employee per year.

Does Monizze offer a dedicated account manager?

Yes. Every public administration gets a dedicated contact who knows your file and supports you daily. Our customer service is also available Monday to Saturday from 7am to 8pm.

What security certifications does Monizze hold?

Monizze is ISO 27001 certified for information security, GDPR compliant and uses two-factor authentication (2FA). We are also EcoVadis Gold certified for sustainability. Discover our Trust Center: security.monizze.be

Take the next step

Ready to strengthen your administration's appeal?

Our dedicated public sector team supports you from your first question to full implementation. Tell us about your organisation and we will propose a tailored solution.

ISO 27001 certified
Dedicated public sector support
Migration managed from A to Z

Join the administrations that trust Monizze

Over 95,000 organisations already use Monizze. Talk to our dedicated public sector team.

Talk to our team